Attitude of constantly challenging the status quo and striving for continuous improvement is part of the company's DNA
Trustful collaboration and open communication across teams, business units and hierarchies during transformation projects
General openness of employees towards change on all levels
Extensive experience with different kinds of transformation projects (restructuring, process re-engineering, software implementation)
Common understanding of company-specific success factors and pitfalls in past transformation projects
Broad awareness regarding the importance and benefits of change management within the organization
Systematic change management approach for transformation projects
Established change management methodology with best practice tools and templates (toolbox)
Dedicated internal change management resources to support transformation projects
Habit of systematically assessing people-related topics when starting transformation projects
Practical experience integrating change management activities into projects right from the start
Common practice of assigning change management resources to transformation projects
General willingness of top management to actively and visibly support transformation projects (sponsor, role model)
Experience identifying, assessing and managing stakeholder groups impacted by transformation
Experience mobilizing decentralized networks (e.g. change agents) to support transformation projects
Availability of suitable communication channels for different stakeholder groups
Communication expertise and dedicated communication resources to support transformation
Experience developing and communicating a compelling 'change story'
Transparent and clearly defined end-to-end business processes with documented roles and responsibilities
Experience assessing impacts of transformation projects on the organization
Focus on supporting employees in their transition from current to future state
Broad experience with different training approaches and formats
Competence in managing large-scale training initiatives
Experience tracking learning success and putting training into practice
Approaches and tools to measure progress and success of transformation projects
Systematic conduction of 'lessons learned' sessions during and after transformation projects
Availability of KPIs for soft change topics (satisfaction, change readiness, user adoption)